These General Conditions of Sale govern the offer and sale of products marketed through the website www.tartufoamoremio.it (hereinafter, the “Site”).
The Site is owned by TartufoAmoremio Srl , with registered office in Viale Gramsci 62/Q, – 52044 – Camicia (AR) – VAT number 002417170517 (hereinafter, “TartufoAmoremio” or the “Seller”), owner of the relevant domain name.
For any information, request or communication you can contact the Seller:
These General Conditions of Sale apply to all sales made on the Site.
By placing an order, you agree to these Terms and Conditions in full.
Only adults with legal capacity who have completed the required registration procedure may place orders on the Site.
Pursuant to Legislative Decree no. 70 of 9 April 2003 (e-commerce), users wishing to purchase one or more products must indicate their intention by placing an order using the online procedure on the Site, following the instructions provided therein.
The sales contract is considered concluded when the user receives confirmation of receipt of the order from TartufoAmoremio at the email address indicated during registration.
The user can check the status and details of his/her order at any time by accessing his/her personal area on the Site.
The Seller reserves the right not to accept orders that are incomplete, incorrect or if the products are unavailable.
Product prices are expressed in Euros (€) and include VAT, unless otherwise indicated.
The prices applied are those displayed on the Site at the time the order is sent.
Shipping costs and any additional costs, also including VAT, are indicated separately before confirming the order.
TartufoAmoremio reserves the right to change prices at any time; any changes will not apply to confirmed orders.
The products will remain the property of TartufoAmoremio until full payment of the price, shipping costs, and any other incidental costs.
The products offered on the Site are available while stocks last.
In the event of total or partial unavailability of one or more products after placing the order, the user will be promptly informed by email and will be able to choose between:
Refunds will be processed within 14 days of the request, using the same payment method used for the purchase, unless otherwise agreed. Any delays in crediting the refund depend on the bank or payment method used.
If it is technically impossible to re-credit the amount, the refund will be made via bank transfer, subject to the user providing their IBAN details.
Neither party shall be liable for any failure or delay in performance due to force majeure, including, but not limited to, strikes, natural disasters, wars, terrorist acts, transportation disruptions, production problems, or actions by public authorities.
If the force majeure situation continues for more than 60 days, either party may withdraw from the contract by providing written notice.
Deliveries are made to the territories indicated on the Site.
Estimated delivery times:
Shipping takes place when all products in the order are available.
Shipping costs are the responsibility of the user and are calculated automatically based on the destination.
Delivery is considered complete when the courier makes the products available to the recipient, according to the results of the carrier’s tracking system.
The images and descriptions of the products on the Site reproduce their characteristics as faithfully as possible.
The images and descriptions of the products on the Site reproduce their characteristics as faithfully as possible.
Pursuant to Legislative Decree 206/2005 (Consumer Code), the consumer has the right to withdraw from the contract within 14 days from the date on which he acquires physical possession of the goods.
To exercise the right of withdrawal, the user must send a communication to the email address: info@tartufoamoremio.it , indicating:
Exclusions from the right of withdrawal
The right of withdrawal is excluded in the following cases:
The refund will be made within 14 days of receipt and verification of the integrity of the returned goods, using the same payment method used for the purchase.
Original shipping charges are non-refundable, unless otherwise required by law.
Personal data is processed in compliance with current legislation on the protection of personal data (EU Regulation 2016/679 – GDPR and applicable national legislation).
For further information, please refer to the Privacy Policy published on the Website.
The user guarantees that the data provided is true, complete and up-to-date.
TartufoAmoremio srl reserves the right to modify these General Conditions of Sale at any time.
The applicable conditions are those in force on the date the order is sent.
